Privacy Policy
Last updated: March 23, 2026
This Privacy Policy explains how Shuttle4u collects, uses, stores, and shares information
when you use the Shuttle4u mobile application and related services.
Information We Collect
Depending on how you use the app, we may collect the following information:
- Account information, such as username and login credentials.
- Trip and booking information, including trips you create, manage, or delete in the app.
- Location data, including your device location when you choose to allow location access.
- Realtime trip-related location display data, including the driver's live location during an active trip.
How We Use Information
We use collected information to provide and operate the service, including to:
- Authenticate users and manage secure access to the app.
- Allow users to book, manage, and delete trips.
- Show nearby bus stops based on the user’s location, when location permission is granted.
- Show the realtime location of a driver during an active trip so users can follow the vehicle as it approaches.
- Support trip coordination, service reliability, and user experience.
- Maintain, improve, and secure the application.
Location Data
The app may access your precise device location when you grant permission in order to
show nearby bus stops and improve trip-related functionality.
The app may also display the realtime location of a driver during an active trip so that
users can see where the vehicle is located relative to them.
We do not use location data for advertising.
How We Share Information
We may share information only as necessary to provide the service, including:
- With service providers and infrastructure providers that help us host, maintain, and support the app.
- When required by law, regulation, legal process, or valid governmental request.
- To protect the safety, rights, property, or security of users, customers, or the service.
We do not sell personal data.
Data Retention
We retain information for as long as necessary to provide the service, maintain operational records,
comply with legal obligations, resolve disputes, and enforce agreements.
Data Security
We use reasonable technical and organizational measures to protect user information.
However, no method of transmission or storage is completely secure.
User Choices
- Users may choose whether to grant location permissions, subject to app functionality.
- Users may contact us regarding their account or data.
Children
This app is not intended for children under the age of 13.
Contact
If you have questions about this Privacy Policy, you may contact us at:
Shuttle4u
bookings@bus4u.is