Privacy Policy

Last updated: March 23, 2026

This Privacy Policy explains how Shuttle4u Driver collects, uses, stores, and shares information when you use the Shuttle4u Driver mobile application and related services.

Information We Collect

Depending on how you use the app, we may collect the following information:

• Account information, such as username and login credentials.
• Trip and shift information, including active trips, completed trips, trip status, and operational records.
• Location data, including precise device location used for trip execution, navigation, route tracking, and live trip updates.
• Background location data, when enabled and required during active trips or active work sessions, including when the app is not actively in use.

How We Use Information

We use collected information to provide and operate the service, including to:

• Authenticate users and manage secure access to the app.
• Allow drivers to start, manage, and complete trips or shifts.
• Provide navigation and operational support during active trips.
• Record trip progress, route history, and work activity.

Location Data

The app may access precise device location in order to support core features such as navigation, trip tracking, route history, live operational visibility, and work verification.

If background location access is enabled, the app may collect location data even when the app is closed or not actively in use, but only in connection with app features that require this functionality, such as an active trip or active shift.

We do not use location data for advertising.

How We Share Information

We may share information only as necessary to provide the service, including:

• With authorized companies, dispatchers, or account administrators using the service.
• With service providers and infrastructure providers that help us host, maintain, and support the app.
• When required by law, regulation, legal process, or valid governmental request.
• To protect the safety, rights, property, or security of users, customers, or the service.

We do not sell personal data.

Data Retention

We retain information for as long as necessary to provide the service, maintain operational records, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

We use reasonable technical and organizational measures to protect user information. However, no method of transmission or storage is completely secure.

User Choices

• Users may choose whether to grant certain permissions, including location permissions, subject to app functionality requirements.
• Users may contact us regarding their account or data.

Children

This app is not intended for children under the age of 13.

Contact

If you have questions about this Privacy Policy, you may contact us at:

Shuttle4u Driver
bookings@bus4u.is